Can Apple Redeem Itself on Supply Chain Sustainability? Taking a Cue on Accountability from Nike’s Playbook
NOTE: Portions of this piece originally appeared as a guest column in Sustainable Business Oregon
Last week, on the way to a business meeting in downtown Portland I tuned into the local sports radio station. Nationally syndicated sports commentator Dan Patrick (“DP”) was providing his one minute Above the Noise segment. The focus was on if, how and when sports icons that have fallen from grace (due to an off the field indiscretion) they could ever redeem themselves in the public court of opinion. And could they ever regain public acceptance to be ‘marketable’ commodities again. Think player product endorsements. Think Tiger Woods, Michael Vick, Ben Roethlisberger, Kobe Bryant, Ron Artest- well the list is WAY to lengthy to cover here, but you get the idea. Most that have regained endorsement status (like Bryant) have either redeemed themselves through community service and on field performance, but often the public-at-large (er, consumers) just forget. The past indiscretions have faded from the tabloids.
So I got to thinking that this sounded very familiar when it comes to companies (manufacturers and service industries in particular), and the ways in which they address sustainability matters. I am thinking of manufacturers who have made environmentally impactful products, and willingly or knowingly conducted socially irresponsible or possibly unethical business practices that have led to public backlash. And I thought about how some have been able to successfully “redeem” themselves and regain a positive marketplace reputation, while others never quite recovered.
Dave R. Meyer is VP of Sustainable Economic and Environmental Development Solutions (SEEDS) Global Alliance. Dave writes for ValueStreaming