PANDORA Ethics Report 2016

2016 was exciting for PANDORA. It was another record-breaking year, with 122 million pieces of jewellery crafted and revenue exceeding DKK 20 billion. We opened our 17th eSTORE, our 2000th concept store and welcomed more than 4,800 new colleagues to the PANDORA pride. It was also a year of building for the future, underlining our commitment to nurturing and safeguarding our environment, both within our company and in the world around us. The improvements we made in 2016 have left us well placed to push on towards our goal of becoming the world’s most loved jewellery brand. Access the complete report here. 

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Supply Chain & the Circular Economy

PANDORA is Creating Shared Value & Strategic Partners
Our engagement spans from active membership of – and communication through – the United Nations Global Compact and the Danish Business Network for Human Rights (DBNHR) to community engagement at our Thai crafting facilities, support to charitable organisations and dialogue with the millions of consumers that has signed up to our social media platforms. As members of the steering committees for both the Danish UN Global Compact network and the DBNHR we seek to learn from and influence the ethical performance of other Danish companies.

Awards, Ratings & Rankings

PANDORA | Crafting our Products with Integrity
Any PANDORA product starts its journey with our in-house Design team. As a new piece evolves, our designers will make choices on which materials to use. Whenever new materials or suppliers are introduced, our Ethics teams are consulted in order to discuss potential environmental or social impacts. Such early interaction helps to ensure that PANDORA refrains from using potentially problematic materials – and it provides Group Ethics and other departments with valuable knowledge, enabling them to act in due time.

Environment

INFOGRAPHIC: PANDORA | Minimising Our Environmental Impact
At PANDORA, we recognize that mining and processing of metals and stones are associated with adverse environmental impact. A recent study performed for PANDORA by the environmental cost consultancy Trucost, sought to quantify and value the hidden positive and negative externalities of different materials used in our manufacturing. The study calculates the financial cost of environmental damage (such as health cost associated with pollution) to society from various materials and crafting methods. The study revealed that using recycled precious metals and man-made stones significantly reduces the environmental cost compared to mined materials due to less environmental damage.

Diversity & Inclusion

INFOGRAPHIC: PANDORA is Committed to Providing Proper Working Conditions
In 2015, PANDORA launched a new Code of Ethics, stipulating our ethical aspirations as a company and our ethical expectations to the behavior of our people. The code covers areas such as human rights, working conditions, environmental footprint, anti-corruption and supplier relations. Building on our ethics policies (available on www.pandoragroup.com/csr), the code offers our employees one common point of reference for ethical dilemmas backed by training modules spanning hiring procedures, workplace ethics and anti-harassment to fraud, gift giving and misuse of company assets.

Research, Reports & Publications

PANDORA | Building for a Greener Future
2016 was exciting for PANDORA. It was another record-breaking year, with 122 million pieces of jewellery crafted and revenue exceeding DKK 20 billion. We opened our 17th eSTORE, our 2000th concept store and welcomed more than 4,800 new colleagues to the PANDORA pride. It was also a year of building for the future, underlining our commitment to nurturing and safeguarding our environment, both within our company and in the world around us.The improvements we made in 2016 have left us well placed to push on towards our goal of becoming the world’s most loved jewellery brand.

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