The Importance of the Circular Economy to Business Expected to Double in Next Two Years, According to New Research by UPS and Greenbiz Group

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The Importance of the Circular Economy to Business Expected to Double in Next Two Years, According to New Research by UPS and Greenbiz Group

Logistics are Critical to Implementing a Sustainable Circular Strategy
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Importance of Circular Economy expected to double in next two years according to research by @UPS and @GreenBiz
Tuesday, March 22, 2016 - 10:10am

CAMPAIGN: Economic Enhancement

CONTENT: Press Release

ATLANTA, March 22, 2016 /3BL Media/ – (NYSE:UPS)  Nearly nine out of 10 (86 percent) of sustainability executives surveyed believe that circular economy will be important to their business two years from now, nearly double from two years ago when just 47 percent felt them important, according to findings of the 2016 UPS/GreenBiz Circular Economy Research Study released today.  Respondents project the biggest growth in the adoption of the circular economy model will come from the technology sector, especially electronics such as computers and cell phones, as take-back systems and product reuse are most easily integrated in those models.

The online study, conducted by GreenBiz Group in partnership with UPS, captures the sentiments of sustainability executives and thought leaders to provide a deeper understanding of the business drivers and challenges associated with the circular economy. The circular economy is defined as an alternative to a traditional linear economy (make-use-dispose) in which we keep resources in use for as long as possible, extract the maximum value from them while in use, then recover and regenerate products and materials at the end of each service life.

Awareness of the Circular Economy is Expanding
Nearly three in five respondents state that their organization is implementing circular economy principles in at least one of its product lines or service offerings.

“We are not surprised to see the growing importance of circular economy concepts to business,” said Ed Rogers, UPS senior director of global sustainability. “Our customers are recognizing the environmental and social impact of their products and operations across the entire value chain, from raw materials and design through manufacturing and logistics. They recognize the opportunity to move toward a model that keeps resources in use for as long as possible.”

Yet despite the prevalence of circular economy principles integrated into products and services, few companies stand out as leaders. Interface (21 percent) and Patagonia (16 percent) were the only two companies referenced with unaided recall when asked to identify companies that come to mind when thinking about circular economy.

Logistics are Critical to a Sustainable Circular Strategy
Logistics plays a critical role in implementing a successful and sustainable circular strategy. Nearly unanimous, 97 percent of respondents claim logistics as either very important (87 percent) or somewhat important (10 percent) to transitioning to a circular economy.

Respondents stated that logistics companies can offer customers unique value by incentivizing greater participation in the circular economy through a seamless and convenient take-back model. Offerings such as pre-paid shipping labels, smart packaging and convenient take-back mechanisms help fuel market demand. Additionally, consumer and customer costs can be reduced through the use of backhauling as well as through load and route optimization.

“At UPS, we use our expertise in logistics to help enable and facilitate the circular economy,” said Rogers. “As this research shows, focusing on ‘first mile’ logistics is crucial to helping businesses implement a cost-effective circular economy. UPS partners with customers to implement seamless take-back systems that include turnkey packaging, pickup services and pre-paid return labels. Taken together, all of these assist in the reverse logistics processes needed for a successful circular economy.”

Need for Business Case is Both the Biggest Opportunity and Biggest Barrier
While there is great promise in the fundamental principles of a circular economy and keeping resources and materials in play endlessly, this alone won’t bring the circular economy to market or scale. The study suggests that for this concept to be embraced, businesses will need to address existing challenges and identify a better business case, and generate market demand through incentives focused on cost and convenience.

An insufficient business case was cited as the greatest barrier to implementing an effective, global circular economy. Other key barriers respondents identified include:

  • Logistics costs to reclaim used goods (36%)
  • Lack of executive leadership understanding/education (36%)
  • Lack of consumer understanding/education (36%)
  • Other business objectives taking priority (30%)

Creating market demand will be critical for widespread adoption of circular economy principles. Twenty-six percent of respondents identified customer and consumer demand for products that are recoverable, recyclable or refurbishable as the most important factor for adoption. The second most important factor is related to demand, as 18 percent of respondents cited the need for a market for reused products or recaptured materials and resources.

“Companies have many reasons to consider moving away from the traditional ‘make-use-dispose’ economic model to a circular one,” said John Davies, GreenBiz Group vice president and senior analyst. “In addition to growing demand among consumers who value sustainable businesses and products, businesses are also being motivated by factors such as resource scarcity and climate change. Our research shows that rethinking processes surrounding material inputs, product design and logistics will all be necessary to move toward a more regenerative, circular economy.”

Cost Savings and Convenience are Key Incentives
According to the study, both business customers and consumers are motivated by the same factors: cost savings and convenience. Respondents believe the best incentives to ensure the return and the reuse of consumer products or their components and materials at the end of its period of primary use include:

  • Rebate in the form of cash back (56%)
  • Convenience of returning a product at a brick-and-mortar location (47%)
  • Ability to return a product using pre-paid shipping (42%)
  • Discounts towards a future purchase (40%)

Respondents also stated that the best incentives to ensure the return and thereafter the reuse of industrial (B2B) products or their components and materials at the end of its period of primary use include:

  • Producer or distributor physically reclaims product (59%)
  • Turnkey packaging and pickup service (51%)
  • Manufacturer refurbishes product and returns for continued use (48%)
  • Discounts towards a future purchase (38%)
  • Rebate in the form of cash back (34%)

The 2016 UPS & GreenBiz Circular Economy Research Study presents the findings of an online survey conducted by GreenBiz Group in December 2015 among a sample of 423 respondents within the GreenBiz Intelligence Panel. [The margin of error is ± 5% at a 95% level of confidence]. To download the white paper and full research study results, please visit  

About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business. UPS is committed to operating more sustainably – for customers, the environment and the communities we serve around the world. Learn more about our efforts at Headquartered in Atlanta, UPS serves more than 220 countries and territories worldwide. The company can be found on the web at® and its corporate blog can be found at To get UPS news direct, visit

About GreenBiz Group
GreenBiz Group’s mission is to define and accelerate the business of sustainability. It does this through a wide range of products and services, including its acclaimed website and e-newsletters, GreenBuzz and VERGE Weekly; webcasts on topics of importance to sustainability and energy executives; research reports, including the annual State of Green Business; the GreenBiz Executive Network, a membership-based, peer-to-peer learning forum for sustainability executives; and its annual GreenBiz forum and VERGE conferences.


Kristen Petrella
+1 (404) 828-4182
Keywords: Ethical Production & Consumption | Greenbiz | Reports | UPS | circular economy | logistics | manufacturing | sustainability

CAMPAIGN: Economic Enhancement

CONTENT: Press Release