Social Media in Risk Management, and Managing the Risk of Social Media

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Social Media in Risk Management, and Managing the Risk of Social Media

James Norrie, Associate Dean, Ted Rogers School of Management, Ryerson University
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Manage the #risk of #social #media use in government to improve collaboration and communication #IFRM http://bit.ly/90a3Be

Summary

TOPIC: Social Media in Risk Management, and Managing the Risk of Social Media
Plenary Session 7 at Intergovernmental Forum on Risk Management 2010
WHEN: Thursday, September 16 at 8:30 a.m
WHERE: Ottawa
Priority Code: 3BL1

Featuring:
James Norrie,
Associate Dean, Ted Rogers School of Management, Ryerson University

As social media grows in importance and influence, governments are scrambling to catch up, and public sector organizations are beginning to use social media to reach out to citizens and stakeholders.

At the same time, social media deployment within organizations is creating surprising new opportunities for collaboration and knowledge sharing. Wikis and other social media vehicles are harnessing individual knowledge and experience and making it universally available. Communities of practice have found new tools to improve collaboration and communication.

These developments create a classic risk management case, as new technologies that offer abundant opportunities to improve risk management effectiveness also create new risks—to privacy, reputation, culture, performance, and more.

In this fast paced session, James Norrie will guide a whistle-stop tour of the latest developments, pausing to offer practical guidelines to help you make better decisions, identify opportunities, and see the risks from a new perspective.

For more information on this session, or to see a copy of the full agenda, please visit our web site, or contact Joel Elliott at elliott@conferenceboard.ca. Please quote priority code 3BL1 when registering.

CBC7624

Friday, July 9, 2010 - 10:00am
Keywords: Canada / ryerson / Conference Board / Government / social media / ottawa / public sector / risk / trust / james norrie

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