American Airlines Is Committed To Caring for People on Life's Journey

As the world begins to emerge from the pandemic and reconnect, American Airlines is committed to living our purpose to care for people on life’s journey. People want to explore and make connections again, while businesses recognize the importance of reestablishing relationships, and they are turning to American to make that possible. To do so, we are focused on running a reliable operation and returning American to profitability. And, thanks to the hard work and dedication of our team, we are making strong progress on both.

Our environmental, social and governance (ESG) efforts are a key part of American’s success today and critical to building a resilient airline that will thrive forever. At the core, we are a people business, relying on our 127,000 team members to fly millions of customers each year to the important moments in their lives. Operating every flight safely and protecting the health and well-being of our team members and customers is the starting point for everything we do at American.

We’re also focused on ensuring we have the talent our company needs to grow and compete. Doing so requires recruiting and advancing the best talent and creating a culture in which every one of our team members is valued, empowered and has the opportunity to grow at American. To make that a reality, we are prioritizing diversity, equity and inclusion (DEI) throughout our organization.

I’m proud to say that in 2021 we met or exceeded the goals we set to address our largest gaps in leadership representation. We will continue to track representation closely, because we know what gets measured gets done. In 2022, we included DEI goals in the annual short-term incentive plan for our entire leadership team, encouraging all managers and above to be accountable for our performance.

Equally essential to our long-term success is preparing our airline to thrive in a carbon-constrained future. To address climate change, American continues to strive to achieve net zero emissions by 2050 by running a more fuel-efficient operation, with more fuel-efficient aircraft, powered by low-carbon fuel. In April 2022, we became the first airline in the world to receive validation from the Science Based Targets initiative that our intermediate emissions-reduction target complies with its rigorous criteria. In 2021, we used over 1.4 million gallons of sustainable aviation fuel (SAF), making us the only airline in the United States to report using more than 1 million gallons of SAF. We also finalized agreements that bring our total SAF purchase commitment to date to over 120 million gallons.

As a result of these and other efforts, in 2021 American was included in the Dow Jones Sustainability North America Index for the first time — the only passenger airline to be included. American is also proud to continue our support for the United Nations Global Compact’s Ten Principles, and our ESG efforts are integral to meeting that commitment.

I am honored to add to the strong ESG foundation we have laid at American Airlines and to have the opportunity to support our incredible team as we build an even brighter future.

Robert Isom | Chief Executive Officer

June 2022

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