Building a Future-Ready Workforce: Tackling Labor Shortages in Logistics

Feb 25, 2025 9:00 AM ET
DP World group photo

The logistics industry is growing rapidly, but labor shortages pose a risk of disruption. Glen Clark, CEO of DP World – U.S./Mexico and Regional Head of Contract Logistics, outlines bold strategies to close the skills gap and build a resilient workforce for the future.

The logistics industry is expanding rapidly, with the World Economic Forum projecting that the global logistics industry will surpass $18 trillion by 2030, underscoring its critical role in global trade. However, this growth is accompanied by persistent labor shortages and evolving skill requirements as the sector evolves post-COVID, integrates new technologies, and adapts to changing customer demands, particularly the rise of e-commerce. With an estimated 78 million logistics workers needed worldwide by 2030, the sector must act boldly to attract, train, and retain talent.

In his article, Building Tomorrow’s Logistics Workforce: Bold Strategies for a Global Challenge published by the Fast Company Executive Board, Glen Clark, CEO of DP World – U.S./Mexico and Regional Head of Contract Logistics, outlines a proactive approach to addressing this critical issue through bold strategies and collective action.

In his article, Clarks identifies three key challenges and potential solutions.

First, he highlights the issue of labor shortages across the industry. The logistics sector has a persistent worker shortage, with the U.S. Bureau of Labor Statistics reporting nearly 450,000 job openings in transportation and warehousing as of June 2024, “one of the highest vacancy rates across industries.” An industry survey found that 37% of respondents are experiencing high workforce shortages, with more than half reporting that these labor shortages are affecting customer service.

Clark then examines the rise of technological advancements as the logistics sector evolves into a sophisticated, high-tech network. With 75% of companies investing in digital tools such as AI, IoT, and blockchain. This shift has created a demand for highly skilled professionals in strategic planning, data analytics, and operations management, alongside traditional blue-collar roles like warehouse workers and truck drivers.

Lastly, Clark identifies potential solutions by focusing on workforce development strategies. Meeting workforce needs requires “robust training programs tailored to both white-collar and blue-collar workers” and “pathways to transition into modern ‘new-collar’ roles,” he writes. Collaboration between businesses and governments is essential to train a future-ready workforce. Initiatives should include vocational training, apprenticeships, STEM education, and continuous upskilling for both white-collar and blue-collar workers.

The Path Forward:

A future-ready logistics workforce will require continuous innovation, collaboration, and investment in both people and technology. By bridging the skills gap, embracing emerging technologies, and fostering strong partnerships between businesses, educators, and policymakers, the industry can build a resilient labor force capable of driving long-term growth. As global supply chains become more complex, the ability to attract, train, and retain top talent will be the key to ensuring that logistics remains the backbone of the global economy.

Read the full article here: Building Tomorrow’s Logistics Workforce: Bold Strategies for a Global Challenge.