Implementing a Robust Investigation Process
Nokia has a vibrant speak-up culture and robust process for investigating concerns raised to our Ethics Helpline. Our commitment to compliance with all relevant laws and regulations and to building and maintaining trust and credibility with all stakeholders is unwavering. We strive to ensure tools and means are available for any employee or other internal or external stakeholder to raise a concern and bring an issue to the attention of the compliance team. Whichever way the individual chooses to report a concern, it is handled confidentially by a diverse team of compliance professionals. Reporting of concerns can be done anonymously. We offer email, website and call options as well as an expanding network of ombuds individuals who can be approached personally for advice and support.
The Nokia Business Ethics Helpline is managed by an independent supplier and is available 24 hours a day, 7 days a week. Calls and conversations are entirely confidential, and a reporter may remain anonymous. The Helpline enables persons to report concerns in more than 23 different languages.
