Many water leaders face a conundrum – they know massive system investments are needed, but have a steep hill to climb to gain necessary approvals and rate recovery for such investments. Stand-alone, multimillion dollar technology programs often take a back seat to repairing and replacing aging distribution system assets.
We are living in a time of uncertainty, unpredictability and anxiety. So much has changed, and so fast, from policies and legislation to government priorities, leadership and expectations. At the same time we have a surge of unprecedented activism from all corners of the world. Some in reaction to change, others in support of more change. All this tells us is that we no longer can define what “normal” means.