When it comes to companies speaking out publicly on social issues, events in North Carolina, Indiana, Baltimore, and several Executive Orders drew significant attention from business leaders over the last 12 months. When companies take a position, reactions from consumers can cause whiplash. While some companies advocate forcefully, others don’t, and any approach is subject to public challenge. In an increasingly polarized environment, it’s likely a company will both gain and lose brand supporters, and the loudest advocates or detractors will use social media as their bullhorn.
