American Airlines 2023 Sustainability Report

American Airlines Group Inc. is a holding company whose primary business activity is the operation of a major network carrier headquartered in Fort Worth, Texas, providing scheduled air transportation for passengers and cargo through our mainline operating subsidiary, American Airlines, Inc., and our wholly owned regional airline subsidiaries, Envoy Aviation Group Inc., PSA Airlines, Inc. and Piedmont Airlines, Inc., as well as contracted third-party regional carriers. American Airlines Group Inc. and our wholly owned subsidiaries are hereafter referred to collectively as “American.” The term “regional carriers” refers only to those owned by American. 

American is committed to providing regular and transparent information about our strategies and performance on the sustainability issues that we believe are most important to our company and stakeholders. This sustainability report includes a discussion of American’s approach to managing those sustainability issues, along with highlights of our progress and performance in sustainability in 2023. It covers the activities of American Airlines Group Inc. that are consolidated for financial reporting, except where specifically indicated otherwise. Unless noted otherwise, the performance data presented in this report is for the 12 months ending Dec. 31, 2023. 

This report also aligns with relevant sections of the Task Force on Climate-related Financial Disclosures (TCFD) and the standard for the airline industry developed by the Sustainability Accounting Standards Board (SASB). We view both of these reporting frameworks as important indicators of the sustainability issues that our stakeholders consider most significant. Regarding forward-looking statements contained in this report, please see page 92.

Download the full report here

Content from this campaign

Responsible Business & Employee Engagement

American Airlines Intensifies Fight Against Human Trafficking With Expanded Training, Key Partnerships, and Global Recognition
American has long been committed to combating human trafficking, modern slavery and child exploitation.

Supply Chain & the Circular Economy

American Airlines Strengthens Ethical Business Practices With Updated Supply Chain Policy, Human Rights Commitment, and Enhanced Supplier Diversity Efforts
American is committed to conducting business in an ethical manner consistent with our values.

Awards, Ratings & Rankings

American Airlines Sets New Records for Operational Excellence in 2023, Enhancing Customer Experience and Satisfaction Across 350 Destinations
No matter the destination, American’s customers look to us to provide them with a world-class travel experience. We fly to more than 350 cities and continually look for new opportunities to enhance customer satisfaction.

Responsible Business & Employee Engagement

American Airlines Invests $1.1 Billion in Team Member Training and Development, Empowering Employees With New Skills and Career Growth Opportunities
Training and development are vital to giving our team members the tools and resources they need to do their best. Our company training programs provide opportunities for career growth as well as professional and personal development.

Responsible Business & Employee Engagement

American Airlines Expands Talent Pipeline With Over 2,000 Pilots Hired in 2023 and New Initiatives To Support Aspiring Aviators and Maintenance Professionals
Recruiting the best talent for all roles across American is critical to our ongoing success. Two areas of particular focus are pilots and aviation maintenance professionals. We have made significant progress, but replenishing their ranks requires a long-term outlook.

Diversity & Inclusion

American Airlines Champions Diversity and Talent Development, Fostering a Culture of Inclusion and Pay Equity for Over 140,000 Team Members
American is a people business, working to deliver, connect and care for people on life’s journey. The talent and dedication of our more than 140,000 team members are the most important drivers of our success.

Responsible Business & Employee Engagement

American Airlines Strengthens Commitment to Safety With 211 Million Passengers Transported in 2023 and Over 510,000 Hours of Safety Training
In 2023, American Airlines proudly transported approximately 211 million passengers to more than 350 destinations around the world. On each journey and throughout our operations, we make safety the foundation of everything we do for our customers and team members.

Events, Media & Communications

American Airlines Implements Comprehensive Strategy To Combat Wildlife Smuggling and Raise Awareness
In 2022, American became the first U.S. airline to join the Transport Taskforce of United for Wildlife, and, in 2023, we continued to implement our commitments outlined in the Buckingham Palace Declaration.

Responsible Production & Consumption

Pioneering Offsets and Carbon Removal Technologies To Address Aviation’s Residual Emissions at American Airlines
We are helping to accelerate and scale the CO2 removal market as the inaugural customer of Graphyte, whose innovative carbon casting process removes and stores CO2 permanently and cost-effectively.

Responsible Business & Employee Engagement

In Conversation: Unveiling the Science Behind Contrail Avoidance
Marc Shapiro is the Director of the Breakthrough Energy Contrails team, one of American’s partners on contrail avoidance. Below, he answers our questions on the science behind contrail avoidance strategies, as well as some of the challenges in their implementation.

More from American Airlines

  1. American Airlines 2023 Sustainability Report
    American Airlines Group Inc. is a holding company whose primary business activity is the operation of a major network carrier headquartered in Fort...