Quest Diagnostics 2022 Corporate Responsibility Report

As a leader in diagnostics information services, we operate our business according to a clear set of principles we call The Quest Way—our approach to how we work together to achieve our goals as a company. Quest’s Purpose—Working together to create a healthier world, one life at a time—is our North Star, underpinned by our Strategy (how we grow) and our Culture (how we work). Together, these 3 elements make up The Quest Way, informing our business decisions and priorities, how we operate as responsible corporate citizens, and the ways we create and maintain a growth-driven and inclusive workplace.

Our 2022 Corporate Responsibility report provides information on the company's strategy regarding environmental, social, and governance (ESG) issues which aligns with The Quest Way. This report shares some of our contributions from 2022 and demonstrates how we are continuing to improve our processes and capabilities surrounding this work.

Download the full report here

Content from this campaign

Responsible Production & Consumption

Quest Diagnostics Multi-Pronged Approach to Waste Reduction
We have a multi-pronged approach to waste reduction. Our strategies include reducing waste generated and waste sent to landfill.

Sustainable Development Goals

ISO Standardization & Climate Action at Quest Diagnostics
ISO 14001 is an internationally recognized management system that leverages leadership involvement and employee engagement.

Philanthropy & Cause Initiatives

Community Engagement at Quest Diagnostics
Quest’s Corporate Giving Program captures the passion and commitment of our workforce to make meaningful contributions to the communities where we live and operate.

Health & Healthcare

Quest Diagnostics Approach to Patient- and Consumer-Centered Care
We aim to deliver empathetic, high-quality, and convenient individualized care. Throughout 2022, we deployed new staff training and development programs that are customer-centric and emphasize thoughtful and patient-focused care delivery.

Supply Chain & the Circular Economy

Supply Chain Management at Quest Diagnostics
Our global suppliers play a significant role in enabling us to deliver safe and high-quality services to patients.

Responsible Business & Employee Engagement

Corporate Responsibility, Governance, and Ethics at Quest Diagnostics
At Quest, we believe that strong corporate governance is essential for our success. Oversight of corporate responsibility and our ESG priorities starts at the top with our Board of Directors and executive leadership.

Responsible Business & Employee Engagement

Developing and Retaining Talent at Quest Diagnostics
Quest strives to create an engaging place to work, one that enables employees to build their careers through impactful learning and growth opportunities while promoting our core cultural values.

Responsible Business & Employee Engagement

Creating a Positive Employee Experience Based on the Quest Way
This 4-pronged approach will continue to guide our focus and program development to support our team as they deliver on The Quest Way.

Health & Healthcare

Expanding Healthcare Access and Affordability at Quest Diagnostics
Quest continued to grow access to and affordability of our industry-leading diagnostic services in 2022 by expanding our reach across the US and building on our financial assistance programs.

Health & Healthcare

Working Together To Create a Healthier World, One Life at a Time
Quest’s Purpose—Working together to create a healthier world, one life at a time—is our North Star, underpinned by our Strategy (how we grow) and our Culture (how we work).
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